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Patient update – intermittent faults with the phone lines

Our phone lines are currently experiencing intermittent faults. You may have difficulty getting through. We’re working with our phone provider to resolve this. Thank you for your patience.

Telephone Call Recording Notice

Please be aware that all incoming and outgoing telephone calls are recorded.

This is to support patient safety, staff training, service quality, and accurate record‑keeping. Recordings are stored securely in line with NHS information governance requirements.