Practice Team

Practice Management

The practice management team are involved in managing all of the business aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice management team support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Deena Woodhall (f)

Practice manager

Mrs Kate Gwinnell (f)

Assistant practice manager

Mrs Emma Dolman (f)

Assistant practice manager

Ms Joanne Middleton (f)

Assistant practice manager

Administration

Receptionist / Front Line Staff / Prescriptions Co-Ordinator

Overall responsibility for patient enquiry desk, booking appointments, generation and organisation of repeat prescription process.

Telephone hub

Overall responsibility for telephone enquiries and booking appointments.

Modern Apprentice Trainee

We are committed to provide one training post, reception / admin supported by Dudley College.

Secretaries

The secretaries have overall responsibility to provide secretarial, personal assistance, and support to GPs and surgery manager.

Mrs Sally Davies (f)
Mrs Gloria Hunter (f)
Mrs Sara Mansell (f)
Ms Joanne Middleton (f)
Mrs Jill Parton (f)