Practice management
The practice management team are involved in managing all of the business aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.
The practice management team support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Deena Woodhall, female
Practice manager
Kerry Mills, female
Assistant practice manager
Chloe Francis, female
Reception manager
Michelle Stock, female
Reception manager
Administration team
Overall responsibility for patient enquiry desk, booking appointments, generation and organisation of repeat prescription process.
Telephone hub
Overall responsibility for telephone enquiries and booking appointments.
Modern apprentice trainee
We are committed to provide one training post, reception / admin supported by Dudley College.
Secretaries
The secretaries have overall responsibility to provide secretarial, personal assistance, and support to GPs and surgery manager.