Practice team

Practice management

The practice management team are involved in managing all of the business aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The practice management team support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Deena Woodhall, female

Practice manager

Kerry Mills, female

Assistant practice manager

Chloe Francis, female

Reception manager

Michelle Stock, female

Reception manager

Administration team

Overall responsibility for patient enquiry desk, booking appointments, generation and organisation of repeat prescription process.

Telephone hub

Overall responsibility for telephone enquiries and booking appointments.

Modern apprentice trainee

We are committed to provide one training post, reception / admin supported by Dudley College.


The secretaries have overall responsibility to provide secretarial, personal assistance, and support to GPs and surgery manager.

Mrs Sally Davies, female
Mrs Gloria Hunter, female
Mrs Sara Mansell, female
Miss Philippa Churchill, female
Mrs Jill Parton, female